Privacy Policy

Willow Wishes is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website. By using our site, you agree to the practices described in this policy.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following types of information:

  • Personal Information: Your name, email address, phone number, shipping address, and payment information when you place an order.
  • Non-Personal Information: Browser type, IP address, and browsing behavior to improve your experience on our site.

We collect this information through secure forms, cookies, and analytics tools to ensure the best service.

2. How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders.
  • Communicate with you about your purchases, inquiries, or updates.
  • Improve our website, products, and services.
  • Send promotional emails, only if you’ve opted in.

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Sharing Your Information

We may share your information with trusted third parties to provide services necessary for our business, such as:

  • Payment Processors: To securely process your transactions.
  • Shipping Carriers: To deliver your order to your desired address.
  • Analytics Tools: To analyze website traffic and improve user experience.

These third parties are required to protect your information and use it only for the purposes outlined here.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

  • Remember your preferences and shopping cart.
  • Analyze site performance and user behavior.

You can disable cookies in your browser settings, but this may affect your ability to use certain features on our site.

5. Data Security

We take data security seriously and implement the following measures:

  • Encryption of payment transactions.
  • Secure servers and firewalls to protect your information.
  • Regular monitoring to prevent unauthorized access.

While we strive to protect your data, no online system is 100% secure. Please contact us if you believe your information has been compromised.

6. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Update or correct your information.
  • Request deletion of your data, subject to legal and business obligations.
  • Opt out of receiving promotional emails at any time by clicking the "unsubscribe" link in the email.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their policies before providing personal information.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: hello@willowwishes.com

Thank you for trusting Willow Wishes. We value your privacy and are committed to safeguarding your personal information.